Frequently Asked Questions
We’re committed to making sure you have an amazing Kauai air tour and we know that you probably have questions about our aircraft, company, or tours. The most common questions we’re asked appear below — if you don’t see your question, please email us at email@example.com or call us at +1 808-720-0916. We would love to hear from you!
What is the difference between a helicopter tour and an airplane tour?
We are both regulated by the same FAA routes and altitudes. Our flights are usually smoother, we fly much slower, and you get a much better view of the island with Air Ventures Hawaii. We offer extra-large window seats at no extra charge for all passengers, unlike some helicopters which can have two middle seats. We also have a more lenient weight restriction of 275lbs per passenger on the GA-8 Airvan, and 270lbs per passenger on the Cessna. On some helicopter flights, passengers must pay an additional charge if they weigh over 230lbs. Our tours are a full 60 minutes long unlike helicopter tours which are usually between 45-50 minutes of flying time. We are the most cost-effective way to see the island. Read more about Helicopter Tours vs. Airplane Tours.
Do you offer transportation?
Unfortunately, due to COVID restrictions, we are unable to provide transportation for cruise ship passengers at this time. We hope to resume in the future.
Are taxes and fuel surcharges included in the price?
What if the weather is bad? Do we get a refund?
Should your flight be delayed or canceled due to inclement weather, we will make every effort to reschedule you. In the event that rescheduling is not possible, you will receive a refund. We recommend you book your tour to fly early in your stay. We definitely do not want you to miss seeing our “Island Paradise” from above.
Are pilot gratuities Included?
Gratuities are not included in our tour prices. It's entirely up to each individual whether or not to tip your pilot although it is very much appreciated when you do.
Will I see as much from the airplane as in a helicopter?
You will actually see more of our "Island Paradise" with us because you will get a panoramic view, unlike helicopters flying below the ridge lines which may obstruct your view. Unlike most helicopter tours which average approximately 48 minutes, our tours are a full 60 minutes, we fly much slower, so you see much more.
Will I see everything in your tour description?
Every attempt will be made by our pilots to cover each site described, weather permitting. Pilots will adjust their flight path for wind and weather and may include alternate sites. You will have the very best air tour of Kauai possible on the day of your tour! However, your safety and comfort always come first!
How is your safety record?
We have a perfect safety record with no accidents or incidents. Our pilots are all highly trained professionals.
How long has AirVentures been in business?
Air Ventures Hawaii has been in business since 2004. The current owner was a partner in Fly Kauai and Tropical Biplanes when in 2013 he acquired Air Ventures Hawaii merging the two companies and purchasing a new Waco Biplane and Cessna 182.
What should I wear?
We recommend you wear comfortable clothing. If you are comfortable on the ground you should be equally comfortable in the airplane. We do, however, recommend wearing a color other than white to reduce any glare from our bubble windows in the Airvans.
Should we bring a camera?
Yes, we encourage passengers to bring their cameras. You will achieve beautiful photos with any lens. We can also mount your Go-Pro on the exterior of our airplane for a fee of $35.00 should you desire. We also make our GoPro available for rent for $55.00, and we give you the SD card following your tour.
What is the best tour?
Every Kauai air tour we offer encompasses the entire Island. You will experience Jurassic Falls, Waimea Canyon, Napali Coast, Kilauea Lighthouse, Hanalei Valley, Waialeale Crater, Wailua Falls, Opaekaa Falls, Kilohana Crater and much, much more. Our most popular tour is the Big Kahuna Tour because it is our most cost-effective tour. We're sure you will be happy with any of our tours.
How many passengers can go on a private tour?
Our Private Cessna Tour, accommodates two or three guests in the same party, within weight restrictions, of course. Please call us prior to booking the Private Cessna Tour for verification of weights.
How many people does the Airvan hold and what are the seating arrangement?
Our two GA-8 Airvans each hold six passengers with an aisle-way between passengers. Every seat has an extra-large bubble window for excellent photography and viewing.