Frequently Asked Questions

We’re committed to making sure you have an amazing Kauai air tour and we know that you probably have questions about our aircraft, company, or tours. The most common questions we’re asked appear below — if you don’t see your question, please email or call us at 1-866-464-7864. We would love to hear from you!

What is the difference between a helicopter tour and an airplane tour?
We are both regulated by the same FAA routes. We both fly between 500' AGL to 1,500' AGL and our flights are usually smoother because we fly above the valleys and canyons. We offer extra-large window seats fat no extra charge for all passengers, unlike helicopters which have three middle seats. We also have a more lenient weight restriction of 350lbs per passenger on the GA-8 Airvan, and 270lbs per passenger on the Cessna .The Biplane limit is 500lbs total for two passengers; however, you must be able to sit confortably side-by-side in the 35 inch cockpit.  On helicopter flights, passengers must pay an additional charge if they weigh over 230lbs. Our tours are a full 60 minutes long unlike helicopter tours which are between 45-52 minutes of flying time. We are the most cost-effective way to see the island.

Do you offer transportation?
Yes, we provide complimentary transportation for cruise ship passengers, to and from the ABC Store at Anchor Cove Mall and Harbor Mall, upon request.

What type of clothing should I wear on the open cockpit Bi-Plane ride?
We recommend you wear comfortable clothing. If you feel comfortable on the ground you will feel equally comfortable in the airplane.

Are taxes and fuel surcharges included in the price?
Yes, taxes and fuel surcharges are included in the Big Kahuna Air Tour , Private Cessna Tours, as well as our Ride of a Lifetime Biplane Tour

What if the weather is bad? Do we get a refund?
Should your flight be delayed or canceled due to inclement weather, we will make every effort to reschedule you. In the event that rescheduling is not possible, you will receive a refund. We recommend you book your tour to fly early in your stay. We definitely do not want you to miss seeing our beautiful island from above.

Are pilot gratuities Included?
Although gratuities are not included, it's always appreciated and customary to tip your pilot.

Will I see as much from the airplane as in a helicopter?
You will actually see more of the beautiful island of Kauai because you will get a panoramic view, unlike helicopters flying below the ridge lines which may obstruct your view. Our tours are a full 60 minutes in length unlike most helicopter tours which average approximately 48 minutes.

Will I see everything in your tour description?
Every attempt will be made by our pilots to cover each site described, weather permitting. Pilots will adjust their flight path for wind and weather and may include alternate sites. You will have the very best air tour of Kauai possible on the day of your tour! However, your safety and comfort come first!

How is your safety record?
We have a perfect safety record with no accidents or incidents.

How long has AirVentures been in business?
We have been "Flying with Aloha" since 2004!

What should I wear?
We recommend you wear comfortable clothing. If you are comfortable on the ground you should be equally comfortable in the airplane.

Should we bring a camera?
Yes, we encourage passengers to bring their cameras. You will achieve beautiful photos with any lens. We can also mount your Go-Pro on the exterior of our airplane for a fee of $25.00, should you desire it.

What is the best tour?
Every Kauai air tour we offer encompasses the entire Island. You will experience Jurassic Falls, Waimea Canyon, Napali Coast, Kilauea Lighthouse, Hanalei Valley, Waialeale Crater, Wailua Falls, Opaekaa Falls, Kilohana Crater and much, much more. Our most popular tour is the Big Kahuna Tour because it is our most cost-effective tour.

How many passengers can go on a private tour?
Our Private Cessna Tour accommodates three passengers with your own personalized air tour pilot.

How many passengers does the biplane accommodate?
Our open-cockpit biplane holds two passengers with side-by-side seating forward of the pilot.

How many people does the Airvan hold and what are the seating arrangement?
Our two GA-8 Airvans each hold six passengers with an aisle-way between passengers. Every seat has an extra-large bubble window for excellent photography and viewing.