Frequently Asked Questions
We’re committed to making sure you have an amazing Kauai air tour and we know that you probably have questions about our aircraft, company, or tours. The most common questions we’re asked appear below—if you don’t see your question, please email us or call us at 1-866-464-7864. We would love to hear from you!
How many people does the Airvan hold and what are the seating arrangement?
Our Airvans each hold 6 passengers with an aisle-way between passengers. Every seat has a large bubble window for excellent viewing.
How many passengers does the biplane accommodate?
Our Open Cockpit Biplane holds 2 passengers with side by side seating forward of the pilot.
How many passengers can go on a private tour?
Our Private Cessna Tour holds 3 passengers with your own personalized air tour Pilot.
What is the best tour?
Every Kauai air tour we offer encompasses the entire Island. You will experience the Jurassic Falls, Waimea Canyon, Napali Coast, Kilauea Lighthouse, Hanalei Valley, Waialeale Crater, Wailua Falls, Opaekaa Falls, Kilohana Crater and much, much more. Our most popular tour is the Big Kahuna Tour because it is our most cost effective tour.
Should we bring a camera?
Yes, we encourage passengers to bring cameras. You will achieve beautiful photos with any lens. We can also mount your Go-Pro on the exterior of our airplane for a fee of $25.00, should you desire.
What should I wear?
We recommend you wear comfortable clothing. If you are comfortable on the ground you should be equally comfortable in the airplane.
How long has AirVentures been in business?
We have been "Flying with Aloha" since 2004!
How is your safety record?
We have a perfect safety record with no accidents or incidents.
Will I see everything in your tour description?
Every attempt will be made by our pilots to cover each site described, weather permitting. Pilots will adjust their flight path for wind and weather and may include alternate sites. You will have the very best air tour of Kauai! However, your safety and comfort come first!
What is the difference between a helicopter tour and an airplane tour?
We both are regulated by the same FAA routes. We both fly between 500' AGL to 1500' AGL and our flights are usually smoother because we fly above the valleys and canyons. We offer window seats for all passengers unlike helicopters which have 3 middle seats. We also have a more lenient weight restriction of 350lbs for our passengers unlike helicopter flights in which passengers must pay an additional charge if they weigh over 230lbs. Our tours are a full 60 minutes long unlike helicopter tours which are between 45-52 minutes flying time. We are the most cost effective way to see the island at $145 per person, while helicopter tours can cost twice that.
Will I see as much from the airplane as in a helicopter?
You will actually see more of our beautiful island because you will get a panoramic view, unlike the helicopters flying below the ridge-lines which may obstruct your view. Our tours are a full 60 minutes in length unlike most helicopter tours which average approximately 48 minutes.
Where are you located?
We are located at the Lihue airport commuter terminal, adjacent to the main LIH airport where you arrive on Kauai.
What if the weather is bad? Do we get a refund?
Should your flight be delayed or canceled due to inclement weather, we will make every effort to reschedule you. In the event, rescheduling is not possible, you will receive a refund. We recommend you book your tour to fly early in your stay. We definitely do not want you to miss seeing our beautiful island from above.
Are taxes and fuel surcharges included in the price?
What type of clothing should I wear on the open cockpit Bi-Plane ride?
We recommend you wear comfortable clothing. If you feel comfortable on the ground you will feel equally comfortable in the airplane.
Do you offer transportation?
Yes, we provide complimentary transportation for cruise ship passengers, to and from the ABC Store at Anchor Cove Mall and Harbor Mall, upon request.